Intelligent Voice Agents

Every Call Answered in Under 2 Seconds.
Every Time.
By an AI that sounds like your business, not a robot.

Your phone is the most expensive thing in your business when no one picks it up. Niora answers every call instantly, holds a real conversation, and drops the booked job straight into your calendar — at 2pm, 2am, and every minute in between.

Live · Last 30 daysNiora Voice
947
Calls answered
1.4s
Avg pickup time
68%
Booked on first call
0
Calls sent to voicemail
Most common caller intents
New appointment request42%
Pricing & service question27%
Reschedule / cancel18%
Emergency / urgent13%

Why 73% of callers can't tell it's AI —
and why that's good for your business

The old generation of voice bots sounded like a microwave reading a script. Niora doesn't. It pauses, breathes, handles interruptions, and speaks at the pace your customers actually use. The result: callers stay on the line, ask their real questions, and book.

The old way

Press 1 for sales. Press 2 to hang up.

  • Robotic, mid-sentence cut-offs that scream "automation"
  • Phone trees nobody finishes
  • Wrong answers because the bot only knows three scripts
  • Customers hang up and dial your competitor instead
The Niora way

A real conversation. Every time.

  • Sub-2-second response with natural pacing and warmth
  • Handles interruptions, accents, background noise
  • Pulls real answers from your services, pricing and FAQ
  • Books the appointment before the caller even thinks to leave
73% of callers in our pilot calls couldn't identify Niora as AI when asked at the end of the call. The other 27% said they preferred it anyway — because it was faster.

Trained on your business.
Sounds like your team.

Niora isn't a generic assistant pretending to know you. Before it ever picks up, we sit down with you for a 45-minute discovery and walk away with everything we need to build a voice agent that talks like your best receptionist on her best day.

What we capture in onboarding
  • Your full service list, pricing rules and surge windows
  • The exact service area you cover (and the streets you don't)
  • Your top 50 objections and the way you actually answer them
  • Booking rules — minimum notice, deposits, double-booking limits
  • Holiday hours, after-hours surcharges, emergency routing
What you keep control of, forever
  • Two-week mode: every call is reviewed and scored alongside you
  • Edit any answer in plain English — no prompt engineering required
  • Weekly tune-up: we ship script improvements based on real calls
  • Voice tone, name pronunciation and brand phrases locked in
  • Caller patterns turn into business insight, not just transcripts

Because if it doesn't sound like you, it isn't worth picking up — and we won't ship it until it does.

What happens on every call,
from first ring to booked appointment

Six things happen in the 90 seconds your competitors spend listening to a voicemail beep.

  1. 01

    Answered in under 2 seconds

    No rings, no hold music. Niora picks up faster than your best receptionist on her best day — even at 11pm on a Sunday.

  2. 02

    Understands the real question

    Niora listens for intent, not keywords. "My water heater's leaking everywhere" gets the same urgent path as "I need emergency plumbing now."

  3. 03

    Answers from your own playbook

    Pricing, service area, warranty, scheduling rules — every answer comes from the knowledge base you signed off on, not the internet.

  4. 04

    Qualifies and prioritises

    Niora separates a $4k re-roof from a tire-kicker in under a minute, and routes urgent jobs straight to your on-call tech.

  5. 05

    Books straight into your calendar

    Google, Outlook, ServiceTitan, Housecall Pro, Jobber — Niora reads availability live and confirms a real slot, not a guess.

  6. 06

    Logs everything, follows up automatically

    Transcript, recording, summary and next-action all land in your CRM. Missed quote? Niora reaches back out in 24 hours.

All of that — pickup to booked job — usually takes under 3 minutes.

The business case:
what changes when every call gets answered

Numbers from Niora deployments across home services, dental, and real estate in the first 90 days.

+34%
Lift in booked appointments per month
91%
Of after-hours calls now captured
$6,210
Average extra monthly revenue per location
2.8 months
Typical payback period
Without Niora
Pickup speed4 rings + voicemail
After-hours coverage0%
Lead response time47 minutes (avg.)
Cost of a missed call$1,200–$3,500
Receptionist coverage40 hrs/week
With Niora
Pickup speedUnder 2 seconds
After-hours coverage100%
Lead response timeInstant
Cost of a missed call$0 — they aren't missed
Receptionist coverage168 hrs/week, never sick

Every question you'll have
before you trust AI with your phone

We've onboarded plumbers, dentists, agents and law firms. Same five questions, every time. Here's the honest version of each answer.

"What if it misunderstands a customer and books the wrong thing?"

Niora runs a two-week supervised launch where every call is scored. We tune the script live against your real callers, so by go-live there's nothing it hasn't already handled correctly with you watching.

"My customers will be furious if they realise they're talking to a robot."

They almost never realise. And when they do — usually because they ask — Niora is honest, polite, and offers to bring a human on the line. We've never seen a complaint we couldn't resolve in the next call.

"My business is too complex / I have too many edge cases."

Every business says this. Then we onboard them in two days. If Niora hits something it isn't sure about, it warm-transfers the call instead of guessing — and that edge case becomes part of the next week's training.

"I don't want to lose the personal touch with my customers."

Neither do we. Niora handles the calls you're already missing — the ones currently going to voicemail or hold music. Your team keeps the relationship calls. The robot just stops you losing the new ones.

"What happens if Niora goes down?"

Calls fail over to your existing phone line in under a second. We monitor uptime 24/7 and have hit 99.98% over the last twelve months. You'll know before your customers ever could.

Still skeptical? Good. Have Niora call you — pick a script, pick a scenario, hear it yourself.

Get a live demo call

How Niora voice agents are built
for your specific business

No templates. No off-the-shelf "industry packs". Every Niora is built from your real calls, your real customers, and your real way of running the business.

01

We learn your business

A 45-minute discovery, a copy of your services PDF, and read-only access to your calendar. That's the entire intake.

02

We build your voice agent

Voice tone, brand phrases, objection handling and booking rules — drafted, demo'd back to you, refined.

03

We launch in supervised mode

Two weeks of every call reviewed alongside you. Edits ship the same day they're flagged.

04

We tune it forever

Weekly call audits and a monthly performance review. Niora gets sharper every month it's on your line.

Works across every industry we serve

If your business runs on the phone, Niora has probably already learned a version of it.

HVACPlumbingElectricalRoofingPest ControlDentalMedspaVeterinaryChiropracticReal EstateMortgageLaw FirmsAuto RepairCleaningLandscapingHome Renovation
"I used to lose six or seven jobs a week to voicemail. Niora answered 312 calls in the first month — 38 of them after 9pm. It paid for itself in nine days."
Devon Marsh · Owner, Marsh & Co. Plumbing

Common questions about
Niora intelligent voice agents

Will it really sound like a real person?+
Yes — Niora uses the newest neural voices with natural pacing, breathing and interruption handling. Most callers don't realise. We'll send a demo call to your own number before you commit a dollar.
Can I keep my existing business number?+
Always. Niora layers on top of your line via simple call forwarding. Nothing changes on your trucks, signs or Google listing.
What calendar / CRM does it integrate with?+
Google Calendar, Outlook, ServiceTitan, Housecall Pro, Jobber, HubSpot, GoHighLevel, Salesforce, and most field-service tools. If it has an API, we connect.
What happens to a call Niora isn't sure about?+
It warm-transfers to your on-call person, or takes a structured message and pages you — your rules, your choice.
How long does it take to go live?+
48 hours. We compress the entire discovery, build and supervised launch into two days so you're capturing calls by the end of the week.
What does it cost?+
Pricing is based on call minutes and integrations. Most single-location service businesses pay a small fraction of a full-time receptionist's salary.
Is my call data secure?+
All calls are encrypted in transit and at rest. We're HIPAA-friendly for medical clients and never sell or share call data with third parties.

Your phone rang while you read this.
Did anyone answer?

The cost of a missed call isn't the call. It's the next eighteen months of jobs that customer would have given you. Niora picks up so you never have to find out what that number is.

Live in 48 hours · No long-term contract · Keep your existing number